Please note: the service will be offered in women only spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010).
We are looking to recruit an experienced and highly motivated Domestic Abuse Case Worker to support the delivery of Safe in Salford Domestic Abuse Community and Step-Down Service. The service will provide information, education, awareness and support as part of early help and prevention for victims/survivors to reduce service demand and provide step-down from IDVA services.
The service will provide longer term emotional and practical support and will include community outreach, weekly surgeries, drop-in advice, information and 1:1 support including referral on to specialist agencies.
Additionally, case workers will support targeted group work/drop in’s covering issues such as post separation contact, understanding the types and stages of abuse, honour-based violence, FGM, BAME, parents, LGBTQ+ service users.
We are also Leading Lights accredited.
Key Tasks and Responsibilities
· To increase knowledge and awareness of domestic abuse and referral pathways for support within the local community
· To deliver group workshops and drop in sessions
· To provide asset-based 1:1 keyworker support to women and men experiencing Domestic Abuse, enabling them to overcome personal and practical barriers and empowering them to lead happier and safer lives.
· To engage in multi-agency approach to meet the needs of individuals and families ensuring that support is co-ordinated, consistent, and coherent.
· To conduct assessments of survivor’s needs and to track their progress towards the achievement of agreed outcome measures.
· To manage a transparent and accessible referral system with key agencies
· To recruit and engage individuals from the community.
· Directly supporting facilitation of group sessions
· Proactively liaising and collaborating with other members of the Foundation’s staff team who can also provide direct support to the project’s participants (e.g., Fuel Poverty Advisor, Money Management Team)
· Refer on to specialist support where needed.
· To establish systems for feedback from service users and partners
· To prepare information for reports
· To assist on the support line when necessary
· To implement and comply with all the Foundation’s policies, including the Safeguarding Policy and Procedures and ground rules for implementing appropriate behaviour with children, young people, and adults.
· Any other requirements as requested by the Senior Management Team
Person Specification
Knowledge
· Understanding of the needs and challenges facing individuals with personal experience of Domestic Abuse
· Knowledge of local community resources
· Knowledge of support services available for adults and families
· A good understanding of child protection procedures and the family court arena, particularly as it relates to this client group.
· A good understanding of vulnerable adults, health and safety and anti-discriminatory practice
· Knowledge of legislation relevant to the client group
· Understanding of gender-specific issues and needs
· Relevant qualifications relating to this field (including but not limited to domestic abuse awareness, safeguarding, risk management) are desirable.
Experience
· Experience of working with individuals who have experienced domestic abuse and those who have multiple and complex needs.
· Experience of working to Leading Lights standards.
· Experience of providing targeted support to victims/survivors of honour-based violence, FGM, BAME, parents, LGBTQ+ service users
· Experience of delivering holistic interventions
· Experience of providing advocacy
· Experience of delivering asset-based 1:1 key-working
· Experience of delivering group-work sessions and programmes
· Experience of multi-agency partnership working
· Experience of maintaining a high standard of recording and monitoring
· Experience of completing risk assessment, safety, and support plans
· Experience of holding a case load of Standard to medium risk domestic abuse survivors
Skills
· Excellent communication skills
· A high level of accuracy and attention to detail in your work
· A proven track record of working effectively with individuals experiencing Domestic Abuse in a trauma informed way.
· Ability to plan and organise your own workload.
· Ability to use common ICT packages, including Microsoft Office and Outlook
· Ability to work independently and as part of a team.
· Ability to work to targets.
Values and Attitudes
· An empathic and trauma informed approach which reflects Salford Foundation’s Core Values
· Committed to personal, social, and vocational development of all participants.
· Fully committed to valuing equality and diversity, challenging prejudice and discrimination and overcoming
barriers to participation
· A ‘can do’ attitude; focused on solutions, not problems.
· A commitment to your own personal and professional development
Special Conditions
· Successful candidates will be subject to an enhanced level DBS check.
· Post holders must have a full current driving licence and have a car available to be used for business purposes.
· The successful candidates may be expected to work occasional evenings for which time will be given back in lieu.
· The service will be offered in gender specific spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010)
Job Features
Salary | c £25,000 per annum dependent on experience, contributory pension 6% (employer) 1% employee and 34 days annual leave which includes bank holidays |
Reporting to | Senior Team Leader - Domestic Abuse |
Location | Foundation House |
Contract | Until 31 March 2026 in the first instance with anticipated continuation funding |
Hours | Full-time (35 hours per week) |
Please note: the service will be offered in women only spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010). We are looking to recruit an experienced […]