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Full Time
Foundation House, Hybrid
Posted 2 weeks ago

Please note: the service will be offered in women only spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010).

We are looking to recruit an experienced and highly motivated Domestic Abuse Case Worker to support the delivery of Safe in Salford Domestic Abuse Community and Step-Down Service. The service will provide information, education, awareness and support as part of early help and prevention for victims/survivors to reduce service demand and provide step-down from IDVA services.

The service will provide longer term emotional and practical support and will include community outreach, weekly surgeries, drop-in advice, information and 1:1 support including referral on to specialist agencies.

Additionally, case workers will support targeted group work/drop in’s covering issues such as post separation contact, understanding the types and stages of abuse, honour-based violence, FGM, BAME, parents, LGBTQ+ service users.

We are also Leading Lights accredited.

Key Tasks and Responsibilities

· To increase knowledge and awareness of domestic abuse and referral pathways for support within the local community

· To deliver group workshops and drop in sessions

· To provide asset-based 1:1 keyworker support to women and men experiencing Domestic Abuse, enabling them to overcome personal and practical barriers and empowering them to lead happier and safer lives.

· To engage in multi-agency approach to meet the needs of individuals and families ensuring that support is co-ordinated, consistent, and coherent.

· To conduct assessments of survivor’s needs and to track their progress towards the achievement of agreed outcome measures.

· To manage a transparent and accessible referral system with key agencies

· To recruit and engage individuals from the community.

· Directly supporting facilitation of group sessions

· Proactively liaising and collaborating with other members of the Foundation’s staff team who can also provide direct support to the project’s participants (e.g., Fuel Poverty Advisor, Money Management Team)

· Refer on to specialist support where needed.

· To establish systems for feedback from service users and partners

· To prepare information for reports

· To assist on the support line when necessary

· To implement and comply with all the Foundation’s policies, including the Safeguarding Policy and Procedures and ground rules for implementing appropriate behaviour with children, young people, and adults.

· Any other requirements as requested by the Senior Management Team

Person Specification

Knowledge

· Understanding of the needs and challenges facing individuals with personal experience of Domestic Abuse

· Knowledge of local community resources

· Knowledge of support services available for adults and families

· A good understanding of child protection procedures and the family court arena, particularly as it relates to this client group.

· A good understanding of vulnerable adults, health and safety and anti-discriminatory practice

· Knowledge of legislation relevant to the client group

· Understanding of gender-specific issues and needs

· Relevant qualifications relating to this field (including but not limited to domestic abuse awareness, safeguarding, risk management) are desirable.

Experience

· Experience of working with individuals who have experienced domestic abuse and those who have multiple and complex needs.

· Experience of working to Leading Lights standards.

· Experience of providing targeted support to victims/survivors of honour-based violence, FGM, BAME, parents, LGBTQ+ service users

· Experience of delivering holistic interventions

· Experience of providing advocacy

· Experience of delivering asset-based 1:1 key-working

· Experience of delivering group-work sessions and programmes

· Experience of multi-agency partnership working

· Experience of maintaining a high standard of recording and monitoring

· Experience of completing risk assessment, safety, and support plans

· Experience of holding a case load of Standard to medium risk domestic abuse survivors

Skills

· Excellent communication skills

· A high level of accuracy and attention to detail in your work

· A proven track record of working effectively with individuals experiencing Domestic Abuse in a trauma informed way.

· Ability to plan and organise your own workload.

· Ability to use common ICT packages, including Microsoft Office and Outlook

· Ability to work independently and as part of a team.

· Ability to work to targets.

Values and Attitudes

· An empathic and trauma informed approach which reflects Salford Foundation’s Core Values

· Committed to personal, social, and vocational development of all participants.

· Fully committed to valuing equality and diversity, challenging prejudice and discrimination and overcoming

barriers to participation

· A ‘can do’ attitude; focused on solutions, not problems.

· A commitment to your own personal and professional development

Special Conditions

· Successful candidates will be subject to an enhanced level DBS check.

· Post holders must have a full current driving licence and have a car available to be used for business purposes.

· The successful candidates may be expected to work occasional evenings for which time will be given back in lieu.

· The service will be offered in gender specific spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010)

Job Features

Salaryc £25,000 per annum dependent on experience, contributory pension 6% (employer) 1% employee and 34 days annual leave which includes bank holidays
Reporting toSenior Team Leader - Domestic Abuse
LocationFoundation House
ContractUntil 31 March 2026 in the first instance with anticipated continuation funding
HoursFull-time (35 hours per week)

Please note: the service will be offered in women only spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010). We are looking to recruit an experienced […]

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