Everyone’s situation is different, and it can be hard to know what to do and how to keep yourself safe.
This information is here to help you think about your safety and plan what to do in certain situations — whether you’re at home, online, out and about, or preparing to leave your relationship.
The Survivors Handbook on the Women’s Aid website also has useful advice click here
Safety at Home
-Call 999 if needed – you can use the Silent Solution or emergency SOS on your phone
– Change locks if needed
– Consider where a safe room is (not bathroom or kitchen)
– Keep your phone on you and charged
– Consider applying for a non molestation order if needed (Non molestation order info)
– Liaise with neighbours for support/to be alert
– Check smoke alarms (apply to fire service for check)
– Consider getting a video doorbell
– Plan an escape route – how would you get out if you need to?
– Do not answer door unless safe to do so
– Keep downstairs windows closed
– Keep keys and debit cards and money to hand – dont rely on Apple/Google pay
Safety out and about
– Keep to well lit areas
– Do not take short cuts
– Stay in public places
– Go into a shop or knock on a neighbours door if you think you are being followed
– Consider changing routes/routines
– Consider using Hollie Guard app or similar – click here
– Consider using Strutsafe or WalkSafe apps
Keeping safe online
-Block/mute ex on phone
– Record/screenshot no caller ID calls
– Block on social media
– Be aware of false accounts, do not accept unknown ‘friends’
– Ask others not to post online about you or on on social media
– Keep social media pages private
– Use safety advice links or Digital Breakup
– Turn location off
– Change passwords, including bank log ins
– Use 2 factor authentication where possible
– Consider using an emergency whatsapp group with trusted people for support
– Store important numbers in your phone
– Keep a harassment diary – click here
– If you are still living together delete any numbers outgoing and incoming from call log on phone to avoid suspicion or tracking
Preparing to leave
-Use emergency accommodation if needed – click here
– Keep an emergency bag somewhere safe or away from the home with medication, phone charger, ID, etc – click here
– Keep cash and/or debit card to hand. Don’t rely on your phone for your debit card payments.
– Keep keys to hand
– Keep documents safe (or store them at someone else’s house eg, passport, birth certificate, driving licence
Important/Emergency info
–Safe in Salford Helpline for victims and survivors – 0161 793 3232, Mon-Fri, 9am – 5pm (except bank holidays and Christmas)
Use Get Help Now section on Safe in Salford website; safeinsalford.org.uk
Silent solution – call 999 dont speak – press 55
Emergency SOS function on phone (in settings)
Emergency accommodation after 4.30pm and weekends – 0161 794 8888
Find a womens refuge – 0161 636 7525
National Domestic Violence Helpline 24hrs – 0808 2000 247
Email for information – info@safeinsalford.org.uk
** Disclaimer – please note, links are for general information and guidance and are not endorsed by Safe in Salford. Please feel free to seek out other resources.
Contact us
Talking to someone about how you feel can be the first step to getting the right support.
Frequently Asked Questions
Unfortunately, we are not an emergency service and are not available 24/7.
Always ring Greater Manchester Police on 999 if you’re in need of urgent help or are in danger.
Safe in Salford’s helpline & services are open Monday to Friday, 9am to 5pm.
You can use the contact form below at any time and we will respond to you during opening hours.
Yes, all correspondence, in-person or over email or phone, is treated as completely confidential.
We will only break confidentiality if we believe yourself and/or a child is at risk or in danger or if there is criminal activity involved
Yes, when contacting us, please tell us whether you would prefer to discuss your situtation face-to-face, and we will facilitate this for you.
Yes, simply fill out the contact form below, send an email to info@safeinsalford.org.uk or ring us on 0161 793 3232
Unfortunately, we can only provide domestic abuse support in Salford.
You can get help from local services, press the button below to access Women’s Aid’s Local Service finder
Yes, Safe in Salford offers support for children and young people affected by domestic abuse in their families helping them in forming positive, healthy relationships.
Support can also be offered to young people displaying harmful behaviour in their own relationships.
Supporting someone experiencing domestic abuse can be difficult and complicated, please click the button below to read our advice on supporting someone.
Yes, Safe in Salford also provides confidential, non-judgemental Perpetrator Support for those who recognise their abusive behaviour as a problem and want to work on developing healthy relationships.
Yes, Safe in Salford is completely LGBTQ+/trans inclusive, and we will treat you and your identity with the utmost respect.
The “Get Help Now” section of our website contains information and resources for learning more about domestic abuse, please click the button below view it.
Leaving an abusive relationship can be very risky, our support workers can advise you on how to approach this. You can also refer to Women’s Aid’s article on this by clicking the button below.
