Useful Contacts

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Useful links to websites and organisations who can provide you with information and support*

*Please note that Safe in Salford does not necessarily endorse the organisations listed, these are for information only

Emergencies

Any emergency contact Police, Ambulance, Fire service999
Any non-emergency Police enquiries – 101
Any non-emergency health enquires – 111

Benefits/Work

Welfare rights and debt advice Salford; Call;  0800 345 7375
Salford unemployed and community services; Call; 0161 789 2999
Salford Citizens advice: Call; 0800 144 8848
HMRC Tax credits: Call; 0345 300 3900
Housing benefit/Council Tax: Call; 0161 793 2500

Child Contact

The gingerbread single parent helpline: Call; 0808 802 0925.
CAFCASS (Children and Family Court Advisory and Support Service): Call; 0300 4564000
Child Contact and family support Salford: Call; 0808 808 3555
The Children’s Society; Call; 0161 257 3407

Counselling

NSPCC helpline: 24 hours a day; Call; 0808 800 5000
NHS Self help and referral services: Call; 0161 226 3871
Gaddum Centre: Call; 0161 834 6069

Domestic Abuse

Safe in Salford Helpline – 0161 793 3232
National domestic violence helpline (24/7 service) – 0808 2000247
Manchester women’s aid – 0161 660 7999
DV Assist – 0800 195 8699
Victim support (any crime not just DA) 08 08 16 89 111
Fortalice (Bolton) – 01204 365677
Search for Womesn Refuge space; Call; 0161 636 7525 / 0800 254 0909

Sexual Assault

Rape Crisis; Call: 0808 802 9999
St Mary’s Sexual Assault Centre 24-hour; Call: 0161 276 6515
End The Fear: Call ;0161 636 7525
MASH; Call;0161 273 4555

Drugs & Alcohol

Achieve (Bolton, Salford and Trafford): Call: 0161 358 1530
Change, grow, live (Manchester/ Salford): Call: 0161 226 5526
Narcotics anonymous 10am-12pm daily: Call; 0300 999 1212
Frank (drug advice): Call; 0300 1236600

Ethnic groups/Immigration 

Jewish Women’s Aid; Mon-Thurs; Call: 0808 8010500
Saheli Call; 0161 945 4187
Muslim women’s network; Call; 0800 999 5786
Greater Manchester Immigration Aid Unit Call; 0161 740 5172
Home office Call; 020 7035 4848
Honour Network (for forced marriage & honour based abuse; Call: 0800 599 9247
Aarladi Somali Community: Call: 0161 226 2519

Housing

Salford Housing Options Project (SHOP): Call; 0161 793 2020 or out of hours call 0161 794 8888
Salford Emergency Shelter: Call; 0808 800 4444
Manchester Homeless Advice Service Call; 0161 234 4692
Shelter Greater Manchester Call; 0344 515 1640

LGBT

LBGT Foundation: Call; 0345 330 30 30
Galop: Call; 0800 999 5428
Broken rainbow UK: Call; 0300 999 5428

Legal Advice

Find a legal advisorclick here

Rights of women (free legal advice): Call; 0207 251 6577
DV Assist – legal advice, legal aid, etc: Call; 0800 195 8699
FLOWS (Finding Legal options for women survivors) 0203 7457707
Independent choices-Legal advice & support: Call; 0161 6367525

Mental Health

Salford Mental health services and advice: Call; 0161 925 8022
Salford Primary Care Psychological Therapy Service; Call; 0161 983 0600
Salford Mind: Call; 0161 710 1070
Samaritans (24/7): Call; 116 123
Greater Manchester Mental Health: Call; 0161 773 9121


Behaviour change support:
Talk, Listen, Change (TLC): Call; 0161 872 1100
Respect: Call; 0808 802 4040

Refuge

Independent Choices (Find National Refuge Information) Call; 0161 636 7525
Male refuge: Call; 01823 334244
Manchester Children and Family Refugee Asylum Seeker Service: Call;  0161 234 5001

Social Services

Children’s services (For Abuse or Neglect): Call; 0161 603 4500
Children’s services (Family Support): Call; 0161 603 4500
Adult services: Call; 0161 206 0604

Older People

Action on elder abuse; Mon – Fri; 9-5: Call; 0808 808 8141
Age UK: Open 8am-7pm 365 days: Call 0800 678 1602
Independent age (General advice): Call; 0800 319 6789

Help for Men

Men’s Advice Line: Mon-Fri, 10am to 1pm and 2pm to 5pm; Call: 0808 801 0327
ManKind Initiative (For male victims of Domestic abuse) Call 01823 334 244
Survivors Manchester (For male victims of sexual assault): Call; 0161 236 2182

Foodbanks

Manchester Central Foodbank: Open 10am-12noon every Tue, Wed and Fri: Call; 0161 272 5210 or 07928412339
Salford Food Bank: OPEN WEDNESDAYS; 1-3pm Call; 0161 637 2120

Contact us

Talking to someone about how you feel can be the first step to getting the right support.

  • 0161 793 3232
  • info@safeinsalford.org.uk

    Frequently Asked Questions

    • I need urgent help, should I contact Safe in Salford?

    Unfortunately, we are not an emergency service and are not available 24/7.

    Always ring Greater Manchester Police on 999 if you’re in need of urgent help or are in danger.

    • When are you open?

    Safe in Salford’s helpline & services are open Monday to Friday, 9am to 5pm.

    You can use the contact form below at any time and we will respond to you during opening hours.

    • Is this confidential?

    Yes, all correspondence, in-person or over email or phone, is treated as completely confidential.

    • Can I book a face-to-face appointment?

    Yes, when contacting us, please tell us whether you would prefer to discuss your situtation face-to-face, and we will facilitate this for you.

    • Can I self-refer?

    Yes, simply fill out the contact form below, send an email to info@safeinsalford.org.uk or ring us on 0161 793 3232

    • I’m from outside from Salford, can I access the service?

    Unfortunately, we can only provide domestic abuse support in Salford.

    You can get help from local services, press the button below to access Women’s Aid’s Local Service finder

    • Is there any domestic abuse support for my children?

    Yes, Safe in Salford offers support for children and young people affected by domestic abuse in their families helping them in forming positive, healthy relationships.

    Support can also be offered to young people displaying harmful behaviour in their own relationships.

    • How can I support my friend/family member who is experiencing domestic abuse?

    Supporting someone experiencing domestic abuse can be difficult and complicated, please click the button below to read our advice on supporting someone.

    • Is there support for my partner?

    Yes, Safe in Salford also provides confidential, non-judgemental Perpetrator Support for those who recognise their abusive behaviour as a problem and want to work on developing healthy relationships.

    • I’m a trans woman/transfemme/
      non-binary, can I access the service?

    Yes, Safe in Salford is completely LGBTQ+/trans inclusive, and we will treat you and your identity with the utmost respect.

    • How I can learn more about domestic abuse?

    The “Get Help Now” section of our website contains information and resources for learning more about domestic abuse, please click the button below view it.

    • How do I safely leave an abusive relationship?

    Leaving an abusive relationship can be very risky, our support workers can advise you on how to approach this. You can also refer to Women’s Aid’s article on this by clicking the button below.

    Safety Exit