Everyone’s situation is different, and it can be hard to know what to do and how to keep yourself safe.
This information is here to help you think about your safety and plan what to do in certain situations — whether you’re at home, online, out and about, or preparing to leave your relationship.
The Survivors Handbook on the Women’s Aid website also has useful advice.
Safety at Home
Call 999 if needed – you can use the Silent Solution or emergency SOS on your phone
Change locks if needed
Consider where a safe room is (not bathroom or kitchen)
Keep your phone on you and charged
Consider applying for a non molestation order if needed (Non molestation order info)
Liaise with neighbours for support/to be alert
Check smoke alarms (apply to fire service for check)
Consider getting a video doorbell
Plan an escape route – how would you get out if you need to?
Do not answer door unless safe to do so
Keep downstairs windows closed
Keep keys and debit cards/money safe
Safety out and about
Keep to well lit areas
Do not take short cuts
Stay in public places
Go to busy places, into a shop, knock on a door if being followed
Consider changing routes/routines
Consider using Hollie Guard app or similar – link in info pack
Keeping safe online
Block/mute ex on phone
Record/screenshot no caller ID calls
Block on social media
Be aware of false accounts, do not accept unknown ‘friends’
Ask others not to post online about you or on on social media
Keep social media pages private
Use safety advice links or Digital Breakup
Turn location off
Change passwords
Use 2 factor authentication where possible
Consider using an emergency whatsapp group with trusted people for support
Store important numbers in your phone
Ensure banking log in details are safe/changed if needed
Keep a harassment diary
Delete any numbers outgoing and incoming from call log on phone
Preparing to leave
Use emergency accommodation if needed
Keep an emergency bag with medication, phone charger, ID, clothes etc
Keep cash and/or debit card to hand
Keep keys to hand
Keep documents safe eg, passport, birth certificate, driving licence
Important/Emergency info
Email for information – info@safeinsalford.org.uk
Safe in Salford Helpline for victims and survivors – 0161 793 3232 – Mon-Fri, 9am – 5pm (except bank holidays)
Use Get Help Now section on Safe in Salford website; safeinsalford.org.uk
Silent solution – 999 dont speak – press 55
Emergency SOS function on phone (in settings)
Emergency accommodation after 4.30pm and weekends – 0161 794 8888
Find a womens refuge – 0161 636 7525
National Domestic Violence Helpline 24hrs – 0808 2000 247
** Disclaimer – please note, links are for general information and guidance and are not endorsed by Safe in Salford. Please feel free to seek out other resources.
Contact us
Talking to someone about how you feel can be the first step to getting the right support.
Frequently Asked Questions
Unfortunately, we are not an emergency service and are not available 24/7.
Always ring Greater Manchester Police on 999 if you’re in need of urgent help or are in danger.
Safe in Salford’s helpline & services are open Monday to Friday, 9am to 5pm.
You can use the contact form below at any time and we will respond to you during opening hours.
Yes, all correspondence, in-person or over email or phone, is treated as completely confidential.
We will only break confidentiality if we believe yourself and/or a child is at risk or in danger or if there is criminal activity involved
Yes, when contacting us, please tell us whether you would prefer to discuss your situtation face-to-face, and we will facilitate this for you.
Yes, simply fill out the contact form below, send an email to info@safeinsalford.org.uk or ring us on 0161 793 3232
Unfortunately, we can only provide domestic abuse support in Salford.
You can get help from local services, press the button below to access Women’s Aid’s Local Service finder
Yes, Safe in Salford offers support for children and young people affected by domestic abuse in their families helping them in forming positive, healthy relationships.
Support can also be offered to young people displaying harmful behaviour in their own relationships.
Supporting someone experiencing domestic abuse can be difficult and complicated, please click the button below to read our advice on supporting someone.
Yes, Safe in Salford also provides confidential, non-judgemental Perpetrator Support for those who recognise their abusive behaviour as a problem and want to work on developing healthy relationships.
Yes, Safe in Salford is completely LGBTQ+/trans inclusive, and we will treat you and your identity with the utmost respect.
The “Get Help Now” section of our website contains information and resources for learning more about domestic abuse, please click the button below view it.
Leaving an abusive relationship can be very risky, our support workers can advise you on how to approach this. You can also refer to Women’s Aid’s article on this by clicking the button below.
